Terms and Condition
Welcome to FINNA “the tea chic” By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these carefully. If you do not agree with these Terms, you should not use our website or services.
Introduction
These terms govern the use of our website, products, and services. We sell loose tea leaves and crystal strainers with a commitment to promoting wellness and supporting women. Our advocacy is centered on helping women through our products, educational content, and community initiatives.
By placing an order with us, you agree to these Terms, our Privacy Policy, and any additional terms provided on our website or related to specific promotions.
Our primary products include:
- Loose tea leaves in various blends, designed to promote health and well-being.
- Crystal tea strainers, which are reusable and eco-friendly.
**All product descriptions, pricing, and availability are subject to change without notice.
Product Use
- Our products are intended for personal, non-commercial use. Please use them responsibly and in accordance with any instructions provided on our website or packaging.
- We do not claim that our products can diagnose, treat, cure, or prevent any medical conditions. For any health-related concerns, we recommend consulting a qualified healthcare professional before using our teas.
Orders and Payment
- By placing an order through our website, you are making an offer to purchase the product(s) subject to these Terms.
- All orders are subject to acceptance, and availability of the products. We reserve the right to cancel any order for any reason, including pricing errors or stock shortages.
- We accept various payment methods (Visa, MasterCard, PayPal, etc.). All payments must be completed before orders are processed and shipped.
Pricing and GST
- All prices listed on our website are in Australian Dollars (AUD) and inclusive of GST (Goods and Services Tax) where applicable.
- Shipping costs will be added to the total purchase price at checkout.
Shipping and Delivery
We ship orders within Australia via Australia Post. Shipping times and costs will vary depending on the shipping option chosen at checkout and your location.
- Standard Shipping: Typically 3–7 business days.
- Express Shipping: Typically 1–3 business days.
For detailed information on our shipping policy, including rates for packages over 1 kg, please refer to our Shipping Policy.
Returns and Refunds
We comply with Australian Consumer Law, which entitles you to a replacement, repair, or refund if the products you purchase:
- Are faulty or damaged upon arrival.
- Do not match the description on our website.
- Fail to meet reasonable expectations.
Change-of-mind returns are accepted within 30 days of purchase, provided the product is unused and in its original packaging. Return shipping for change-of-mind returns will be at the customer’s expense.
For more details, please review our Return Policy.
Advocacy and Social Responsibility
Our business is committed to helping women by supporting women’s health, empowerment, and well-being. We aim to:
- Donate a portion of our profits to women’s health and empowerment charities.
- Create awareness through our blog and events about topics that impact women.
- Foster a community of women supporting women.
By purchasing our products, you are contributing to these efforts.
Health Disclaimer
FINNA “the tea chic” is committed to offering products that promote wellness and self-care; however, we are not medical professionals, and our products are not intended to diagnose, treat, cure, or prevent any medical conditions. Our loose tea leaves and other products should not be used as a substitute for professional medical advice, diagnosis, or treatment.
We strongly recommend that you consult with a licensed healthcare practitioner before purchasing or using any of our products, especially if you have underlying health conditions, are pregnant, nursing, or have any concerns about using herbal products.
FINNA “the tea chic” is not liable for any adverse reactions, injuries, or health issues that may arise from the use or misuse of our products. By purchasing and using our products, you acknowledge that you are doing so at your own risk and agree to seek professional medical advice for any health concerns.
Intellectual Property
All content on our website, including but not limited to product descriptions, images, text, and logos, are the intellectual property of FINNA. You may not use, copy, or reproduce any content from our website without our prior written consent.
Limitation of Liability
To the extent permitted by Australian law, we exclude all warranties, conditions, and representations related to our products and services. Our liability for any breach of these Terms, or in connection with the supply of our products, is limited to the replacement of the product or a refund of the purchase price.
Privacy
Your privacy is important to us. We collect, use, and store your personal information in accordance with our **Privacy Policy**, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes relating to these Terms will be subject to the jurisdiction of the courts of Australia.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, legal requirements, or industry standards. Any changes will be posted on our website, and your continued use of our website or services after these changes become effective constitutes your acceptance of the revised Terms.
Contact US
If you have any questions about these Terms, please contact us at finnatheteachic@gmail.com